Mattress Tool

Order Processing:

Please Allow 3 – 7 Days To Process Your Order. Expect An Email Within 1 Day To Let You Know Your Order Is On The Way!

Store Pickup

Orders Can Be Picked Up Daily, An Email Will Be Sent When Your Order Is Ready For Pickup.

Local Delivery

During Checkout, Enter Your Address And Choose The Ship Option. Click The "Continue To Shipping" Button. Local Delivery Is Available For Addresses Within 10km2 Of Our Shop. If The Local Delivery Option Does Not Show Up During Checkout, Your Order Is Not Eligible For Local Delivery.

Orders Placed Before 8am During Store Hours 8am To 20pm  Will Be Delivered The Same Day. Orders Placed Outside Of These Hours Will Be Delivered The Next Day We Are Open.

When Your Order Is Ready For Delivery, You Will Receive An Email With Real-Time Tracking Information.

Flat Rate Shipping 

Orders Are Generally Shipped Within [2 - 7 Days].] Using [Your Shipping Provider I.E. Canada Post's Delivery Standard Is 2 - 7 Days]. Flat Rate Shipping Fee Of [Fee] Applies To Orders Shipping To [Locations Outside Local Region].

For Calculated Shipping Rates

Shipping Charges For Your Order Will Be Calculated And Displayed At Checkout. 

For Simple Flat Rate Shipping

We Offer $4 Flat Rate Shipping To East African Counbtries And Europe. 

You Can Also Emphasize Any Free Shipping Thresholds You Offer (E.G. Free Shipping For Orders Over $500). For Multiple Shipping Options, You Can List Carrier Options, Prices, And Delivery Times In A Table.

International Shipping:

We Offer International Shipping To The Following Countries: Canada, Usa, Europe, Uk, Qatar. And African Countries 

If Relevant You Can Also Include Countries You Don’t Ship To: At This Time.

If You’re Using Calculated Shipping Rates:

Shipping Charges For Your Order Will Be Calculated And Displayed At Checkout. 

If You Offer Multiple International Shipping Options, You Can List Them In A Table As Well. You Can Include Broader Delivery Timelines (E.G. 8 To 20 Days) For International Shipping Since Expectations Can Vary Greatly Depending On The Destination.

Your Order May Be Subject To Import Duties And Taxes (Including Vat), Which Are Incurred Once A Shipment Reaches Your Destination Country. [Your Company] Is Not Responsible For These Charges If They Are Applied And Are Your Responsibility As The Customer.

Refunds,, Returns And Exchanges

We Accept Returns Up To 14 Days After Delivery, If The Item Is Unused And In Its Original Condition, And We Will Refund The Full Order Amount Minus The Shipping Costs For The Return.